The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers, according to a statement from the Consumer Product Safety Commission.
Remedy:
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word “recalled” written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.
Units: About 1,158,000
Website: https://support.anker.com/s/emailcontactusE-mail: [email protected]Phone: (800) 988-7973